E-governance is defined as the application of electronic means in the interaction between government and citizens and government and businesses as well as internal governmental operations to simplify and improve democratic, governance and business aspects of the government.
According to the World Bank, “E-Governance refers to the use by government agencies of information technologies (such as Internet and mobile computing) that have the ability to transform relations with citizens, businesses and other arms of government”.
Through E-Governance, government services are made available to citizens in a convenient, efficient and transparent manner.
E-Governance is better and easy way to provide information about government or police to the citizens.
E-Government is necessary for administration. Through E-Governance different departments of government can communicate with each other and it is time and cost effective.
Difference between E-Government and E-Governance
E-Governance is the application of information and communication technology for delivering government services.
Risks of E-Governance
The key challenges with Electronic Governance are organizational issues like-
• Redefining rules and procedures
• Information transparency
• Legal issues
• Infrastructure, skill and awareness
• Access to right information
• Interdepartmental collaboration
• Tendency to resist the change in work culture
Benefits of E-Governance
E-Governance helps simplifying processes and making government information more easily accessible for public sector agencies and citizens.
The anticipated benefits of E-Governance include:
• It greatly simplifies the process of information accumulation for citizens and businesses.